Always a bit nervewrackign leaving an expensive (screen cracked) bit of hardware in an unknown place for repair (or possibly even worse sending it by post - need to insure it, get a protective envelope etc and worry if one is ever going to see it again). But if you have access to central London, no need to look further than Lovefone, right off super trendy Charlotte Street. If there was any glitch in an otherwise perfect experience, the online booking system was slightly slow (you have to specify date and a time to drop the phone off) . Butt I turned up, and was pleased to see some ElectroElves beavering away in a small shop. Phone taken off me, and to my immense pleasure, I was told it would be ready in 30 minutes (the website says to allow an hour). I came back after 20 minutes, and a few minutes later, I was walking out with the screen on my phone looking brand new. Lovefone - you have to love it if your screen is cracked