Really quick turnaround - I called at 12, the technician was here at my location at 2 - they fixed the phone in the convenience of my office and I didn't have to take any time out at all. 15 mins later I had a brand new screen and the phone is working as well as it did on day 1! I work in a high speed environment and am reliant on my phone being functional, so I was looking for a service that could offer quick turnaround times. I'm pleased to say Lovefone's service was the most efficient and effective that I have ever experienced. Would highly recommend to anyone in need of repairs!