Lovefone went above and beyond my expectations, and were a light at the end of the tunnel after the nightmare that was making a claim with my insurance. When my insurance asked for a quote from a supplier to fix my Pixel 2 XL screen, they answered my request promptly, turning a PDF quote around same day. Once the insurer approved the quote and paid out, I then arranged for Lovefone to pick up my device next day via London courier from my office. No fuss arranging things whatsoever — I arranged it through the website, and had a rep call me same day to confirm details. They picked my phone up from reception, sent a payment link to my email, then dropped it off before lunchtime good as new. Their online payment system was super simple to use as well — no hassle logging into things or storing details. I highly recommend using their services, particularly in the London area. Thanks again!