DO NOT PURCHASE FROM OR USE THIS COMPANY!!
I RECEIVED A LOVE2SHOP GIFT CARD, REGISTERED IT AND EXCHANGED £100.00 TO AN AMAZON GIFT CARD ON 01 JUNE 2022.
HAVING REALISED TODAY THAT NO EMAIL CONFIRMATION WAS EVER RECEIVED STATING THAT THE PURCHASE HAD GONE THROUGH AND NOT RECEVING THE ITEM ALL I HAVE BEEN TOLD IS THAT THE GIFT CARD WAS SENT TO THE ADDRESS HELD ON FILE.
WHEN SPEAKING TO THE REPRESENTATIVE THEY ARE UNABLE TO PROVIDE ME WITH ANY DETAILS ON THE PURCHASE OR PROVIDE THE AMAZON GIFT CARD NUMBER SO THAT I CAN CONTACT AMAZON TO SEE WHAT CAN BE DONE ABOUT IT
I HAVE PERMISSION TO BE ON THE ACCOUNT, IT IS IN MY HUSBANDS NAME, AND HE HAS CALLED THROUGH TODAY TO PUT A PASSWORD IN FILE. THEY ARE REFUSING A ICO REQUEST BY ME STATING 'COMPLIANCE WONT ALLOW IT' THIS IS A LOAD OF TOSH!!!!
What are your rights?
Under data protection legislation, you have several rights relating to the use of your personal
data:-
• You have the right to ask for a copy of information, usually free of charge. We will respond to
this request within a month.
• You also have the right for certain data you have provided us, this will be provided to you in a
structured and commonly used electronic format (for example, a Microsoft Excel file), so that
you can move, copy or transfer this data easily to another data controller. You may also
request that we transmit this data directly to another organisation where it is practical for us
to do so.
• You have the right to have personal data rectified if it is inaccurate or incomplete.
• You are entitled to have data deleted if it is no longer needed or there is no longer a
legitimate reason for the processing, or if the data in question has otherwise unlawfully been
processed. You may also request deletion of your personal data if it was only being processed
as a result of you consenting to this and you now withdraw your consent.
• You have the right to object to the processing of your personal data (please note that this only
provides you with the right to raise your objections, not a blanket right to have any and all
processing cease).
• You have the right to restrict the processing of your personal data under certain
circumstances, including if you have contested its accuracy and while this is being verified by
us, or if you have objected to its processing and while we are considering whether it has
legitimate grounds to continue to do so
I HAVE PERMISSION TO BE ON THE ACCOUNT!!!
NO ONE IS WILLING TO HELP AND PROVIDE DETAILS - ALL THEY GAVE ME WAS AN INTERNAL REFERENCE NUMBER WHICH IS NO GOOD TO MAN NOR BEAST!!
SORT IT OUT LOVE2SHOP - YOU MUST HAVE A STOCK TAKE PROCESS FOR WHEN YOU BULK PURCHASE YOUR AMAZON VOUCHERS AND ALLOCATE TO A CLIENT OTHERWISE HOW DO YOU KNOW WHERE YOUR STOCK HAS GONE!!!
2 years ago
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