I was so grateful to have received a £25 gift voucher from my employer this xmas. They really didn't have to do that. I read online that I can redeem in store at halfords, so off I went to buy some winter cycling gloves. At the till I gave them my voucher only to be told that they have never seen them before. A store manager was called and he said that he'd not seem them before either. They tried using the code on the voucher and it didn't work. So I left the que as I was holding people up, went on the love2shop website, you have to make an account entering all your personal details, verify your email address ect ect. Do not give these gift cards, you are actually giving people stress. Very hard to redeem just like many of the other reviews on this site. Voucher ended up in the bin, just like many other people have said. Glad I'm not alone.