Ordered nearly 3 weeks prior to Valentine’s Day 2019. Estimated arrival of 2/13/19 was scary enough. Website claims 4-5 business days to complete the book. The book was it completed in time. Rhonda with customer service said she’d upgrade my shipping for free for the trouble. Never happened. Then they offered to refund the shipping. Great my $8 is back but not my order for Valentine’s Day. Then they “shipped it” they claimed but no tracking number for three days despite the website claiming an email would be generated with the tracking number. Worst Valentine’s Day gift ever. I spent days upon days editing a 50 page book for my fiancé for it not to show up anywhere near Valentine’s Day. So deeply disappointed in their process and their service. Do not recommend. There are other service that provide this idea as well.