Avoid at all cost if you want your phone to be repaired by authoriaed repair experts. It turns out they are will find an excuse to refuse to get your phone fixed by Apple. I’m hey will insist for you to send your phone into their warehouse for repair. This is despite the fact that I get charge you a £100+ “excess fee”. It is worth mentioning that I can get my phone fixed for £100 by unauthorised shops on the high street, so why am I paying for insurance if I have to pay the same amount in “excess”? It’s just a money making machine in the hope that new customers won’t do their research. I’ve had a terrible experience with them and am letting you know so you don’t make the same mistake. Don’t pay for insurance and just get your phone fixed on the high street if anything happens to it, turns out much cheaper overall.