Much like the other people who have purchased from this company, I have had a horrible experience.
I was sent the wrong size. I had used the size chart at the time of purchasing, as I always do with online clothing. I'm very familiar with my measurements as I sew my own clothes, and what I received was easily two sizes larger than what was listed on the site.
I sent in my complaint, provided photos of my measurements, and they offered a return as a solution. The thing is, I paid customs, shipping, and would have to pay return shipping from Canada back to the UK - which all in is as much as the pants themselves. So I asked for an alternative solution.
Additionally, there was an out of stock item on my order. They did not remove this from the packing slip, and I subsequently paid customs for an item that wasn't even in the order.
I have not heard back now for over two weeks and have sent two follow up emails. All in, this is sketchy as hell.
8 months ago
LoveTooTrue has a
1.6
average rating
from
7
reviews
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