Awful service. Aggressive, rude and totally unprofessional. Similarly to another reviewer, no email confirmation was ever provided (despite countless requests and sending over a signficant sum of money). And when it was questioned, I was told to go find a new coach company if I wasn't happy! 2 days before our wedding event - seriously unprofessional. To top it off, they tried to charge a 25% increase in costs for a 45 minute departure time change. For a "last minute" change. Despite us informing the company weeks in advance. Being held to randsom just before an event is ridiculous. After being passed to Rick, who was extremely aggressive and simply said "take your custom elsewhere" is hardly a customer service level I would expect from any reasonable company. Complete joke of a company. Would avoid !!