I placed a $148 order on 7/3/21. On 7/8/21 the order was allegedly sent to my house we sold 3 years ago. I had changed the address on their website to our new address. When I got the text that the order was being delivered to this old address I called Lucky Vitamins and they said they could not redirect it or have it picked up. I have called twice now to get my money back but they will not refund my money. They said I will get my money back it the package is returned. I am now waiting for a supervisor to call. l have lost all confidence in this company and I am not sure if they sent the package out, why they wouldn't have the package redirected before it was delivered and why they sent it to an old address that we have not lived at for years! They do not care about their customers at all! $148 is a lot of money for someone to lose! BEWARE!!! The supervisor just called back while writing this review and said there is nothing they can do about this unless the package is returned....WOW! They are keeping my $148 and won't refund the money!This is just unacceptable in our world and we will never order from Lucky Vitamins again!!!