Lucky Vitamin is great because they have vitamins we cannot get here in Canada. We have been shopping at Lucky Vitamin for at least 7 years, usually putting in a big order about twice a year. There was one incident of a leakage from a container but it was handled immediately to our satisfaction. We always have it shipped to a close US border town and pick it up rather than order through Canada and have to deal with customs etc. and have added time to the shipping. It's just faster to drive to the US mailbox and the border guards never charge us any duties and taxes anyway. Delivery to the west coast takes about a week. All in all, an enjoyable experience. And we save money!