Disappointing! Apparently, my order arrived at the shipping facility damaged so it was returned. I found out when I checked the tracking # (after wondering why my order hadn’t been delivered). I wasn’t notified by anyone! When I called Lucky Vitamins’ Customer Service to ask about this, she said they’re “too busy to check the order status” and it was the customer’s responsibility. She said she could re-do my order or cancel it. When I asked to have my order overnighted since the delay wasn’t my fault, she said they could expedite it, however, then she said it would be sent by Ground...so no expediting. So now it’s supposed to arrive tomorrow (a week after it should have arrived)...I’m not holding my breath. Seems to me if Lucky Vitamins really cared about its customers, they would keep track of their orders and be pro-active AND they would offer to expedite orders that had to be re-shipped. The lack of concern is troubling. I’ve ordered from them before but I’ve also ordered from some of their online competitors before. The decision has usually come down to best price since the service has been equally good. But after this experience, I seriously doubt I’ll order from Lucky Vitamins again.