I filled in my shipping address correctly which I have the proof from as I screenshot it. And they still sent the package to my old address in a different country. I spend hours in their chatbox to resolve this and showing them proof but they won't refund me until that package comes back to their warehouse. Knowing how difficult Italian customs is, that package will likely not return and so I lose my time and money due to their mistake.They acknowledge their mistake, yet to won't refund or send me a replacement order till that package returns. Amazing that a company from a first world country in 2020 can still operate like this. Please don't take the risk to order with them, their policy is very bad. They make mistakes, but you are the one that pays for it! Bye Bye 130 euros.