This is the review I left on LLL's Facebook page via their ratings section - which has since been removed by LLL. Bad form because it's censorship. “Unforeseen circumstances” WTAF?! Lucy most definitely knew this closure was coming, that unpaid bills relatively meant bailiffs. That she would have to eventually lay off her lovely hardworking staff. Of whom turned up to work one day to find the warehouse locks had been changed and they no longer had a job. But to try and continuously pull the wool over her supposedly loyal locket community’s eyes, and to use her (at the time of leaving this review) newborn baby as an excuse, to emotionally manipulate and blindside her customers… is NOT ON. It is not honest and not kind so please, do the right thing by yourself, your partner and your family, those who have supported you throughout this “difficult time” and be HONEST. Please don’t forget to mention that you opened a new business on the 7th of May, 2024. Using the same abbreviations, Locket Logistics Ltd - one week before your “unforeseen circumstances”. Lucy has a very different definition for “Logistics”. I had been wondering why the Lucy Locket FB page was kept open, whilst the website and app was taken offline - it is now obvious, so that you can move your customer base over to and introduce them to your “rebrand”. There are many of us who have wised up, and have level heads on our shoulders. Please do not take advantage of anyone else, especially hard working people who parted with their hard earned money - stop conning them. I have recommended Lucy Locket Loves in the past, and felt joy when wearing original yet unique actives on my runs… but not any more. Once my trust has been lost, it’s gone. I no longer recommend this brand, Lucy Locket Loves or anything under Lucy Arnold’s directorship.