Experienced outstanding customer service from rep Kody Howe. I just purchased new ergo loupes and needed some adjustments. He addressed my concerns and made servicing my loupes a very smooth and easy process. Always friendly, extremely prompt with his replies and very professional, I couldn't ask for more! I appreciated the follow-up as well. I also dealt with the sales rep Eric Garcia who was fantastic as well. He was very knowledgeable and provided me with different options to help me choose my first ergo loupes. I've purchased from LumaDent before and find myself coming back to this company each time because of their reliable products, amazing team and customer service. They set themselves apart by taking care of their customers unlike other companies that put you on the back burner after purchasing their products. I can really count on LumaDent and will continue my future purchases with them. Thank you Kody and Eric for making my experience with LumaDent another fantastic one!