My experience with this company was a disaster. Mutiple calls and very polite in the beggining, however when I decided to withdraw my intial deposit due to their several calls on daily basis and after reading some negative reviews, they became more aggressive and did not respond in writing as per my request. I have sent few reminders through my on line account and via email provided, there has been no reponse. It appears that they are not intrested in sending my intial deposit back to my account. I have lost hope and luckily for me Seekrail…c OM^was able to help me recover my money back a week ago. In fact I am happy that I did not give them any further money to feel sorry afterwards. I am warning anyone who is thinkinig of using Luminetrade, BE CAREFULL !!!!