This was a spectacular product upon opening. It felt solid. Pros: 1 VERY powerful suction/vacuum 2 Solid Build and quality materials 3 eco friendly company 4 quiet operation 5 cool overall attraction and feel Cons: 1 Very narrow vacuum head (the part that meets the floor. This means it takes more passes compared to an average vacuum. 2 The hose was so incredibly stiff and short that it caused me frustration. Though it seemed to be long-lasting material, I had my hand cramp up several times in a few minutes just to do basic vacuuming with attachments. For the record I'm a 30 year old male who works with my hands. I couldn't imaginey grandmother or someone meek attempting to use the Lupe with ease. 3 Weight: This vacuum is clearly well-built with good quality materials. It is so good that the weight is too much for an average person. Compound that with the self-propelled roller that is far too slow and you get a frustratingly slow vacuuming job. It felt like brakes were applied and I continually fought the vacuum. That is what really drew the line for me to return it. 4 The vacuum "head" has a bump on it. One half of it fit under the overhang of my cabinets and the other half got stuck because of it's height. This was another bothersome aspect I did not expect. (The replacement vacuum I currently have features a sleek, symmetrical head that fits perfectly under my couch and cabinets). 5 Portable mode or whatever it is called when you separate the main pieces, to vacuum stairs for instance, the unit is heavier and awkward to maneuver - again, without your hand(s) cramping up. The feet are not quite sufficient in my opinion. 6 No lights. Our new vacuum has a strip of LED lights that make an enormous difference in the effectiveness and enjoyment of spot vacuuming. 7 Price. The product is premium and did not feel right once I began using it. I only used this one time before returning and realized I had made the wrong choice for your household. It is a great vacuum overall but did not suit our needs. I cannot comment on the longevity of the unit or the battery life.