This is my first cordless vacuum, previously I had a Shark sweeper and a Shark Lift-Away Navigator that I got from a garage sale for like $15. About a decade ago, I had a Miele upright that they only made for a short time, and after that we had a Kirby that we gave away to a family member with more rugs. The hose finally broke on the other end of the Shark and it was going to $100 to repair (because it was an odd model and the motor assembly would have to be replaced too). I found out about the Lupe from Vacuum Wars and then became kind of obsessed and watched a lot of videos and read a lot of reviews.
Technically speaking, I have a ~2400 sq foot single story house. I have several throw rugs but otherwise vinyl wood-look flooring. I have a dog and a cat, and two kids. The Lupe Pure is excellent at hard floor pickup of arbitrary stuff, and it deep cleans the crap out of the rugs. Just as advertised, it picks up kitty litter and dust bunnies and cheerios and all the other stuff without any trouble. The colors came back on my rugs, which was astonishing. The kids love the vacuum and are doing all the sweeping up with it; the broom is out of a job basically. In terms of hair, it does better than any vacuum I've ever owned. I took apart the Shark sweeper basically after every use to clean the brush, this brush is a snap to remove and clean, very simple. Living in New Mexico, I'm quite curious to see how the soft roller deals with goat heads, but I haven't found any stuck in it so far, and I know I picked some up from the rugs.
I absolutely love the Lupe philosophy, it was a big part of my decision to purchase. According to Vacuum Wars, there is a Dyson that does significantly better on hair. I have faith that Lupe will eventually work something out to improve the hair situation, and it'll be a part I can order and attach to my Pure when that happens, but it's perfectly acceptable to me for the time being. The benefit of Lupe is that this vacuum is still going to work in 10 years and I'll still be able to get parts for it, whereas the Dyson is built to last about a year so that you get the next model, and I kind of detest that.
In terms of shipping, I ordered it on a Saturday and it arrived the following Friday, to my house in the middle of nowhere in New Mexico, so I could not be more pleased about that.
I'm extremely satisfied with the vacuum. I will be recommending it to my family and friends and I look forward to the innovations to come!