Absolutely disgraceful! If I would be visiting UK for the first time via Luton airport - would never thought UK as developed country! We were waiting more then one hour in a queue to go through the borders with 2 toddlers closed in plastic barriers at the middle of the night. The queue specifically for families. One of the father made a scene when situation started to be unbearable. The border officer replied if he doesn’t like it he should return back. Well, I am a nurse in NHS and I just can’t return… otherwise my cancer UK patients would get treatment with delay… No money saved are worth to travel via Luton!! Avoid as you’ll be treated as an animal - maybe worst. Our pushchair was found just thrown in a middle of the luggage area!! State of the bathroom facilities is no comment…