When I arrived at the airport the automatic recognition of my car reg did not work, so waited 5 mins for the man to return to the office to let me in. When flying back i found my car had a flat battery, so had to call out the AA to jump start the car. They tried to deny it was their fault and said it was a faulty car battery, but the car had only just had a service (in the last 3 weeks), and when I recharged the battery by driving home the charge held, thus the fault was not with the battery. I have not received any apology to date and will be making a claim based on the above. Would I use NOT the service again. Very expensive for what I received.