Parked in midterm car park, having pre-booked online. On entry it was clear that the pre-booking had not worked according to plan (no number plate details printed on ticket), so set off on trip knowing that this would need to be resolved upon return. Bus service less frequent than advertised both to and from terminal. On return I had to speak to a member of staff via intercom to explain that I had pre-booked in order to get out - no apology offered, it seemed clear that this was a very regular occurrence.
9 years ago
London Luton Airport Operations Limited has a
3.7
average rating
from
2,408
reviews
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