Arriving early in the morning in the dark at 4am and trying to follow the Pink signs, most of which were faded to white, was far from easy. The entrance to the car park itself is not obvious at all, not helped by a no entry sign on the left hand side of the entrance. I ended up driving down the perimeter emergency access road, and judging by the number of tyre tracks in the mud at the end to turn round, I wasn't the first to do this. Having drove back to follow the signs again I drove in the exit before finally finding the entrance barriers. Another couple were driving round looking for the entrance too so it wasn't just me!
After coming back from holiday to find my vehicle had been damaged by another car, the final insult was driving to the exit, inserting my ticket and being told I had another £128 to pay despite pre-booking the stay. This was waived after complaining to the helpline.
A thoroughly miserable experience and by far the worst of any airport car park I have ever been in.
10 years ago
London Luton Airport Operations Limited has a
3.7
average rating
from
2,409
reviews
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