The only issue is the inability of your system to recognise a booking. It is frustrating to experience this every time even though the booking has been made with you direct. The staff on the call system are helpful and sort it out but there should be number plate recognition. After a flight, the last thing that you want is hassle. I am using you again at the weekend and again in May. I hope there is an improvement.
9 years ago
London Luton Airport Operations Limited has a
3.7
average rating
from
2,409
reviews
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