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Mr D
The stated travel time/frequency from Long Stay parking was a problem. While stating a typical time of 10 minutes and a 15 minute frequency, it in fact took 35 minutes to travel from the bus stop (after a 10 minute wait) to the terminal which caused me to arrive at the gate after it had closed (luckily I was still allowed on my flight). Please amend stated times to better reflect reality. There is a clause to say times may take longer, but I feel the stated times are misleading. I felt while my journey was fairly busy it was not atypical in terms of the amount of passengers.
9 years ago
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London Luton Airport Operations Limited has a 3.7 average rating from 2,408 reviews

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