This is now the second time I have been refused exit from the car park despite having pre-booked. On both occasions I tried to leave on the correct day before the set time and yet was held at the barriers. Despite having an email confirming the dates were correct I was forced to pay to exit last time. This time I did not receive any confirmation email but it would not have made any difference. You can only speak to someone on the intercom who point blank refuses listen. On this latest occasion when I tried to explain the chap simply said "well stuff you then, you can sit there for all I care!". He then terminated the intercom and refused to answer for several minutes until he pretended he didn't know what I wanted and again insisted I pay to leave. What a terrible to end to what had been a nice holiday. I will never use Luton Aiport Car Parke again and will tell anyone I can not to use them. I am also contacting EasyJet to tell them they should find another airport to fly out of! The car park is a disgrace and a con.