The parking itself was fine but the connecting bus service was a major disappointment. There are simply too few buses meaning each one is packed and they are around 25 mins apart. On both occasions our 16 mth old got quite upset being jammed into a bus in his buggy alongside strangers stood beside him and surrounded by bags. The journey to the airport was heavily delayed by congestion at the terminal entrance - there is insufficient space for the number of buses. On the return we had to wait half an hour for a bus, alongside a growing crowd of about 150 people, all looking to get on the bus when it finally came. As an indication of the frustration some pele chose to get a taxi from the nearby rank back to their car rather than wait for the bus and the inevitable crush. When it came it was more akin to Getting on a tube train at London Underground during rush hour. This service needs improvement and will make us think twice about using Luton again (not helped by the one hour delay before the baggage arrived).