Whilst the very early morning pick-up from the long term car park was okay, on returning to the UK we could not fit onto the first bus so waited for the next which was at least 25 minutes rather than the "every 15 minutes" advertised. Another issue was that more people could have fitted onto the bus both ways if the driver had managed boarding as many people did not bother to place their luggage on the rack but simply put it on the gangway and stood there with all of the higher rack space empty. I was advised on the phone to use the long term car park at £43.49 for 5 days when others who have been away for the same or fewer days used the short term c ar park for less cost. I usually use APH when I go via Gatwick and park offsite with a bus transfer where the driver loads the luggage in the hold. I leave the car at reception and they park it and bring it back on my return to the reception area. The parking is fully secure and costs about £60 for 2 weeks and I don't have to drag my luggage round and think their service is far superior.