There were very few spaces when I parked and we got stuck waiting for a long time behind the shuttle bus, meaning we had to wait for a LONG time to get the next one after we had parked - certainly WELL OVER the promised 15 minutes. Not nice when you're waiting in the cold, albeit in a shelter. On our return the bus took quite some time to arrive and I was lucky to get onto it with my little daughters as there was hardly any space. We had to stand all the way with our bags. Apart from the bus, it was a good parking experience mostly, although we did have to drive around for ages to find a space and the best bit was that we got to put our card into the machine and just leave afterwards.