I bought an item worth £13 on their website without any information on subscription and never added the cost to my basket. However, after a few days, they went and collected money from my account. Though still ignorant of it, on the second month they did just same. It was after the latter that I noticed and since then they've failed to acknowledge their deceit, answer my questions and refund me. It's worth noting that these guys are scammers, nothing about them is straight. With their deceit, I spent £13 and then lost £17.89 for an unknown subscription. Honestly, someone/government needs to close that company, they are ripping people off of their hard earned cash - without any form of knowledge/awareness. Luxplus is an internet scammer, thief and full of deceit, since they can't make their membership obvious for people to be aware of.