Much like other reviews I've been paying £8.99 for several months without realising. I realised today that my membership renewed yesterday but they refused to refund me. The way they sign you up to the membership is very cunning and sneaky. They say that they are a membership service, but if they were, it would be very clear from the beginning and throughout the process. This is simply not the case. You can buy a one-off product and they’ll automatically enrol you into what appears to be a pointless membership. The prices are the very similar if not more expensive than competitor sites which don’t have this membership fee. They still charge for P&P. So it’s unclear to me what this £8.99 a month is for. I’ve even spotted in the ‘Luxliving’ section of the site that some of the ‘membership’ prices were more expensive than the ‘normal’ price, so their algorithms don’t even work properly. Having worked in the e-commerce industry for 15 years this site is very poor designed for the end-user but cleverly designed to trick the end-user into losing £8.99 a month. I expect this makes up a large amount of their monthly income. This company doesn’t deserve any of your money. Use on it a reputable, honest company that will do some good to the world.