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Sally Hodgson
Placed an order on Friday to receive on the Monday as I was due to go on holiday on the Tuesday, parcel never arrived and tracking had no information showing. Emailed customer support to be told deliveries take 3-4 days to arrive , regardless of what the internet states or what amount if postage you pay! Con they advertise and charge fast delivery options but can’t fulfill! False advertising!!! Now I am away for two weeks and the store will hold my parcel for 10 days before returning it so I won’t receive a refund for over two weeks! Appalling service, I’ll stick with large retailers in future who can fulfill their promises. Store stated it was an error online as they cannot deliver that quickly however I’ve checked again and yes they certainly offer a next day delivery service!
2 years ago
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Luxury Legs has a 4.5 average rating from 2,461 reviews

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Alice, Customer Support

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