Being a loyal customer of Luxury Legs the last 10 years, I never expected that I would lose the money, a sum of 172 euro, that I paid for my order. I made the order during the closing down sale of LL, on 15/03/24. When I followed the tracking number, found that the package returned back to sender. There was no notification or a phone call during delivery, so I assume that from the beginning there was no package.
Global is the parcel shipping service that was used, but I cannot have any contact with them. Uk Tights com bought the website of LL but they did not help me either as they wrote me that they do not manage the depts of LL and gave me advice to ask for a refund in the bank. I provided evidence to the bank, that the package was returned to the sender but as they told me, they cannot claim a chargeback from a company that has no monery to give. My last experience with Luxury Legs was at least frustrating! Maria Demi
7 months ago
Luxury Legs has a
4.5
average rating
from
2,461
reviews
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