SCAMMERS We have been waiting 7 months for our refund of over £1500. Our tickets with Qatar Airways were refunded immediately but LycaFly have kept our money. They initially say it takes 16-18 weeks for a refund, but even after all this time they don't give it to you. They just tell you that you are in the next batch of refunds, but the money never arrives. They will never contact you. You have to phone to be put on hold, or no one actually answers the phone. I have sent 35 emails and often have to wait weeks for a reply. The agents are rude, disrespectful and cold to the situation. You just feel like you're being worn down, so you eventually give up. This is undoubtedly the worst company I've ever dealt with. I never write reviews, but I feel like I have to warn people away from this company, especially in these uncertain times of travel, where everyone needs to be refunded their travel money quickly and easily.