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S ALI
I booked a flight to Islamabad and paid £456.11 to fly out on 26/03/2021. They advised me to travel even though it was illegal to do so but I opted to get a voucher instead which BA issued to them. I then rebooked my flight again for travel in September however this time they charged me an additional £186.52 which I paid, come September I used BA Avios points to choose a seat and Lycafly told me that BA don’t include seat allocation fees in the voucher (total lie) I was unable to travel due to my destination being on the red list, I then took a voucher again and on 04/09/2021 I rang again to rebook for October expecting my voucher value to be £456.11 + £186.52, their sales rep advised me that the new flight price is £588 and charged me a further £85 and then told me that the voucher sent to them was by BA in September is for £503, I didn’t believe them so I rang BA and they told me that the voucher sent to Lycafly was in fact £603.27 and included the £93 I paid for seat allocation. They are skimming off the top of vouchers in this pandemic time, total crooks. I will be righting to ABTA, BA, ATOL and the Trading Standards agency. Complete fraudsters and thieves. You’re better off avoiding these crooks and disgusting company and better off booking direct. Avoid this company like a bargepole. So far they have stolen £240.63 by skimming vouchers. Avoid this unprofessional evil scammer company. BA and all airlines should remove these crooks from their list of panels.
3 years ago
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LycaFly has a 1.3 average rating from 177 reviews
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