I booked a ticket just before the first covid lockdown with lycafly. I was advised that i would get a full return and was asked to complete a form for this. I was told it would be up to 8 weeks. it has now been over 2 years and im still being yold to wait because apparently the airline hasn't given the money yet. Customer service agents are rude and abrupt and its impossible to get through to anyone on the phone. Unfortunately going through aviation authorities has done nothing for me. Avoid this scam company AT ALL COSTS
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