This company is a SCAM!
Simple way to describe this company is a SCAM. Do not deal with this company worse give them your personal details. Booked a flight with them and had the worse nightmare of my life. Booked a premium Economy ticket and got a standard economy ticket with wrong dates, they didn’t take any responsibility, extremely rude and even their head of staff advised they were rude to me because I was asking for something that is not possible, ask me what’s not possible? Cancelling the reservation after they wouldn’t correct their own error instead they started milking me for money from that point because their policy is no refund or cancellation even when they are the ones at fault. Someone calls himself Mark Jones (When clearly he’s not, giving themselves different English names to deceive people) and begged to delete my review for a resolution, but has completely ignored all my emails and hangs up on every call without the courtesy of even giving a response to the disrespectful way I have been treated. Worse if them is Mr. Ranjit Gangly who scammed me of almost £300 for no fault of mine, extremely rude and condescending, even telling me to go do my worse, how a company like this can operate and deal with the UK population beats me, they should be shut down… I am seeking chargeback from my bank and hope my worse enemy do not experience this kind of scam under the guise of travel agents. Please stay away from this con artists, you will save yourself a nightmare and painful trauma.
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