I wish I had read all these reviews before booking tickets with LycaFly. They're complete scammers. (I also wish these reviews were the first result on Google, rather than all the fake reviews posted on Trust Pilot) I purchased tickets for £515 to go away for an emergency. When they sent the tickets they had cut off the last two letters of my last name, making the tickets redundant. They even admitted I put my name in correctly, but that their system had 'changed it at the last second' (???) and that there was nothing they could now do. They were completely unsympathetic and said it would be a £100 name-change as well as a £174 fee to cancel and re-book. I simply couldn't afford this and they said the tickets were non-refundable, EVEN THOUGH THEY MADE THE MISTAKE WITH MY NAME. To me, this proves they're purposely scamming people. Entering incorrect details, trying to steal more money from you or making it impossible for you to get your money back. Please save yourself a load of stress, misery and money, and buy flights through a proper company.