Absolutely awful service. waiting for a refund since March for Sri Lanka flights. Was told 6-8 weeks then 10 weeks for refund to be paid, it is now 18 weeks absolutely awful.
just want my money back its ridiculous, Cannot speak with anyone on the phone. Trying to get proof that refund has been placed without no success. Keep on blaming airline for not making refund. I keep asking how long do we wait for. Awful customer service would never use these again.
just want back what is mine !!!!!
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