I wouldn't give any stars If i could, I've been waiting since march too 5 months for a refund. However dont believe them when they say waiting for the airline, I have written evidence with transaction number confirmation that the airline refunded my money to lycafly on the 29th July. I sent them this information in email and still not recieved my money back. I believe the company are committing theft, I spoke to someone on the phone & before they even had my booking details they called the airline liars, what a unprofessional company this is. I have had no choice but to get a lawyer and they have recorded everything, even the conversation I've had with them. Please do not use this company