JUST ISSUED A CCJ AGAINST THEM!! I would avoid at all costs. I am currently in the process of taking them to court and today they have had a County Court Judgement made against them. Long story short my phone got ‘lost’ in transit but because I used their postage bag they needed to make the claim through royal mail. (On their website it says any phone valued over £150 will be covered for £500, my phone was valued at £152.50) They refused to even make a claim after having a three way call with Royal Mail and after a few weeks offered me £50!! I always get through to the same person in customer services who knows nothing about anything and Adam Ullah (registered director) is never at the business or will take calls. I am currently in the process of organising enforcement officers to attend their trading address and recover my money.