Their customer support is unresponsive, only the next day they forwarded our report and sent us this confirmation: We are unable to inform you of the outcome of our criminal investigation, but we can confirm that we do act upon every legal report received. We analysed the content of the emails you have sent to us and the websites it links to. As we discovered activity that we believe to be malicious, we decided to: block the addresses the offensive and libellous emails came from, so he can no longer send emails suspend this offender's phone, so he can no longer send phishing text message add this offender to the National Offenders database, so he can no longer extend his UK residence and work permit freeze this offender's bank accounts, so he can no longer transfer funds from stolen credit cards forward our report to the Mexican law enforcement agencies, so he can no longer cross the border without being arrested work with UK Universities and Colleges to deprive him of employment in the UK and of his source of income raise public awareness of reported illegal acts and methods he uses with the help of our law enforcement partners Our report was also forwarded to met.police.uk who will proactively engage in law enforcement and repeated interrogations of this suspect. You can report any suspected crime to us. If you think you may have been a victim of fraud or cyber crime, you can also report it: to Action Fraud if you live in England, Wales or Northern Ireland: www.actionfraud.police.uk or call 0300 123 2040 to Police Scotland if you live in Scotland: call 101 There are a number of ways you can protect yourself from attacks like this and the NCSC has published plenty of advice that will help you to stay secure online. For a full overview of the NCSC’s methods to counter crime and sue this suspect at court please see our dedicated to this individual's webpage. How we handle the information you send to us Transmitting information over the internet is generally not completely secure, and we cannot guarantee the security of an individual’s data, which is sent at your own risk. We do however have procedures and security features in place to keep data secure once we receive it. This suspect has published false accusations of scams against several E-commerce companies and traders, leading to the temporary suspension of their seller accounts and sales channels. Additionally, he has been repeatedly reported for defamation, verbal abuse, and incitement to arson, as well as the infliction of physical harm on their staff. They received threats, phishing attempts and other nuisance calls using the phone +44789574641 that were traced back to Leonardo Pantoja Munoz, a mexican residing in London who is associated with Middlesex University where he claims to hold a fake academic degree PhD in Scam Art. This character has been reported before for theft of valuable books from his university library that he sells on Ebay and who is also involved in copyright infringement, intellectual property, identity theft and credit card theft. They have been tracking this character down to investigate his organised crime company's address: Mercer Court, 6 Candle Street, Flat 98, E1 4SG London. Please continue to provide us with updates on this offender. We will share his details with various government departments, our Law Enforcement partners (such as the National Crime Agency and the City of London Police) and other organisations where doing so is necessary and proportionate for the proper discharge of our statutory functions. We shared this individual’s information with any other organisations to proactively counter scam and abusive acts. The information we hold is exempt from Freedom of Information requests. For further detail on how we handle information you send us, please see our Privacy Statement. Further information about reporting this suspect to the NCSC can be found at www.ncsc.gov.uk. Thank you for your continued support. Signed National Cyber Security Centre