I would like to start by saying that this was my sixth large order from this company, in addition to a few smaller orders placed by family over the past 5+ years. This will be the last. Something seriously wrong has happened within this company. The processsing delivery timelines are listed as 3-4 days for processing and an additional 3-4 days for delivery. That would be a total turnaround time of around 8 days, let’s say 14 days for the benefit of doubt with weekends. Two weeks passed, and I reached out to the company because nothing has shipped. No response. Another week passed and I tried again, both via email and the form on the site. No response. The order finally got marked as shipped 22 days after it was placed, but didn’t actually start transit/ get dropped off for another 3 days (25 days after placed). We, finally got our 24-pack today, 29 days after the order was placed. The shipping on USPS’s part was the smoothest part of the whole transaction, which is saying something in and of itself. Completely putting everything else aside, the real issues with this order are the quality and packaging in which they chose to send after all else was said and done. The macarons were sent in a small 11x9x3 box, just large enough to stuff the bubble insulation inside of, immediately causing a crushed mess. A single palm-sized ice pack was used in the heat of the summer. Needless to say, they arrived hot, filling completely melted, and smashed from the small package.