Extremely rude customer service agent called me a liar because I said that the catalogue I was looking at didn't have a date on it but apparently they ALL have dates and I was being obstructive because I wouldn't tell him what it was when he was trying to help me(?). I sent him a copy of the front of the catalogue and am still waiting for an apology. What I was trying to sort out was that they sold us a sack barrow with an upgrade to the wheels but the upgraded wheels don't fit because they're too big, but it's apparently not down to the sales team to advise us of this when we are buying the products, it's down to us to be an expert in the products they sell so don't need any advice - apparently.. I also don't appreciate spending 13p per minute to be given abuse from someone who was supposed to be helping me. Seriously, steer clear you could be on a hiding to nothing.