DO NOT BUY FROM THIS COMPANY!
AFTER READING MANY REVIEWS OF THIS COMPANY THE MD MR JOHN CLARKE SHOULD BE ASHAMED OF HIMSELF FOR ALLOWING HIS BUSINESS AND STAFF TO CARRY ON LIKE THIS.
MY COMPANY BOUGHT A COMPRESSOR FROM MACHINEMART LAST WEEK AND ONCE IT WAS FITTED IT WAS DISCOVERED IT WAS FAULTY. THE ONLY WAY MACHINEMART WOULD LOOK AT IT IS IF WE RETURNED IT TO THEM FOR THEM TO LOOK AND DECIDE IF ITS FAULTY. THIS WOULD MEAN MY COMPANY BEING WITHOUT A COMPRESSOR BY THE SOUNDS OF IT MANY WEEKS FROM LOOKING AT OTHER REVIEWS, AND NOT BEING ABLE TO TRADE AS WE ARE A VEHICLE REPAIR GARAGE. EVEN THOUGH WE HAVE HAD A CLARKES COMPRESSOR FOR MANY YEARS I DO QUESTION THE BUILD QUALITY OF THE NEW ONES NONE OF THE TECHNICIAL STAFF SEEM TO HAVE ANY KNOWLEDGE AT ALL. IT COST NEARLY£1400 AND NOT ONE MEMBER OF STAFF HAS CALLED TO SEE IF OUR PROBLEM HAS BEEN RECTIFIED. THEIR CUSTOMER SERVICE IS ABSOLUTELY APPALLING, I THINK THE WORST I HAVE EVER EXPERIENCED. I'M AFRAID IT MUST COME FROM THE TOP. TO TREAT YOUR CUSTOMERS THE WAY THIS COMPANY DOES IS ABSOLUTELY DISGUSTING. I HAVE CONTACTED BBC WATCHDOG MAYBE MORE PEOPLE NEED TO AND TRY AND STOP THIS BEHAVIOUR, I THINK MR JOHN CLARKE NEEDS TO BE ACCOUNTABLE.
4 years ago
Machine Mart has a
1.8
average rating
from
249
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