Purchased and ebac dehumidifier in Oct 2020. Within a few weeks it stopped working, no power, no lights, nothing. Arranged return. FedEx failed to turn up until the third date arranged. Heard nothing so called several times. Unit came back January in damp box, the unit having a scuff mark on the case. Worked for two hours then stopped. Three more phone calls and FedEx due to collect. Guess what, they haven’t turned up again. 8 phone calls to date. Ebac quality is woeful. Machine Mart’s response polite but wholly ineffective. I can feel a small claims case coming up!