I am a 66 year old oap and former paramedic. I have volunteered to help the ambulance service all over the country by getting better PPE. I have to wear safety boots as the nature of my job. I brought a pair of £30.00 torque boulevard boots size 9. From machine mart. After 3 days a hole appeared in the boot letting in water, due the stitching failing. I took them back and was shown a fresh pair, but all of the size 9s batch were the same apart from one pair which I was given from a different batch. They seemed fine but again after a few day the same thing happened where the stitching failed in the same place. And a hole appeared. I rang the store and was told that they would not change or refund them. As it was a second pair they had give me in a few days. I was told to go to arco as they were better boots. I rang customer service and they said the boots were not waterproof. I said I didn't want a pair of boots because they were waterproof it's the stitching has gone again. You can put your finger though the hole. If I wanted this facility I would have purchased a pair of safety sandals. I was willing to purchase a second pair of boots more expensive but they refused. Its seems the whole system with machine mart is not to issue refund on faulty goods in the 30 day window. Judging by all the other reviews this seems to be the case. Maybe I should have took their advice. And gone to arco. I will never buy anything again from machine mart. The way I have been treated is disgusting and I will be going to trading standards.I am sure they will have a field day sorting this out. Shame on you Machine mart. Philip