You appear to get a minimum 1 star by default because there is no other way of posting a review?? Well, let's see if you post this review then?? Because you don't appear to have posted the lengthy review I left you about 3 weeks ago, and nobody has approached me about the problems I experienced then, so, why even bother with a review system?? If the baseline attitude is "we don't care" then I am probably wasting my time?? I'm not going to attempt repeating my last 'address', but, to add insult to injury, I just got this month's broadband statement, which never differs because I receive anytime calls. This month there is an additional £5,95 due to the calls I made to Machine Mart 'customer care' attempting to find out why my order was so late!! You really do 'take the biscuit'. I shan't be holding my breath...