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Bought a dewalt table saw from machine mart on the 7th June 2021 for £585, money was taken from my account on 9th June 2021. Still no sign of the saw by the 22nd July 2021 so I called up customer services and asked for an update as I’d heard not a thing from them… I was told they’re unable to give me any idea when I’d likely receive the item so I asked how easy & quick it was to cancel & get a refund, I was told no probs and it would happen very quickly - this was 5 days ago & no sign of my refund as yet. I used to buy a fair bit from MM but never again. Very poor customer service.
3 years ago
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Machine Mart has a 1.8 average rating from 249 reviews

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Alice, Customer Support

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