There is no customer service! They are people answering your calls who do not care about the company losing customers and seem to only be employed to prove you wrong and argue with you, they are condescending and rude. Please don’t order from here or buy from the shop if you expect any kind of after sales care or a refund if a part breaks. Also do not believe them when they say it is a consumable part so it’s not under warranty, call citizens advice and they will tell you that your rights aren’t effected under the sale of goods an services act 2015 and you are able to get a refund. They will try and fob you off. We will never shop there again. Poor products that break easily. Poor people skills. And disgusting attitude towards paying customers.