Over a week ago I ordered a some rubber flooring to lay down in my new shed, I was told that it will be ready in a few days, five days has gone by and I still have not received the item. So I made a phone call to the small outlet shop in Enfield and asked one of the shop assistance where is my flooring I order, he said that he was sorry but they did not order the item and that as we are speaking he is ordering the item and again that he is very sorry. He did promises me that I will receive the item in three days, well three days have now pass and I still have received this item, please note that I do have my tradesman coming to lay this flooring down and I now have to cancel this appointment because of the promise that was made. I was told that this item will arrive today and now it is late evening, so I will be phoning them first thing tomorrow morning. This Machine Mart out let shop in Enfield is not fit for purpose so please be aware that the manager of this shop has no costumer manner or honest skills to deal with such a small mess up, and I do hope that the head office will have a word with their personal staff and management.